refactor: implement i18n in MetodologiaDrawer (phase 4)
Refactored MetodologiaDrawer to use react-i18next translations: - All 8 subsections (DataSummary, Pipeline, Taxonomy, KPI, CPI, BeforeAfter, SkillsMapping, Guarantees) - 100+ text strings replaced with t() calls - Month names in date formatting Added translation keys to es.json and en.json: - methodology section with 40+ new keys - CPI calculation components - Impact analysis labels - Skill mapping explanations Build verified successfully. https://claude.ai/code/session_4f888c33-8937-4db8-8a9d-ddc9ac51a725
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@@ -713,6 +713,10 @@
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"monthsHistory": "Months of history",
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"sourceSystem": "Source system",
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"periodRange": "Period: {{period}}",
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"defaultPeriod": "January - December 2025",
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"sourceGenesys": "Genesys Cloud CX",
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"sourceDataset": "Loaded dataset",
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"pdfDevelopment": "PDF download functionality under development. The document will be available soon.",
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"pipeline": {
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"title": "Transformation Pipeline",
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"description": "Modular 3-layer architecture to ensure traceability and scalability.",
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@@ -771,6 +775,21 @@
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"howCalculate": "How is Total Cost calculated?",
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"costEquals": "Cost ="
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},
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"cpi": {
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"description": "CPI is calculated by dividing <strong>total cost</strong> by <strong>interaction volume</strong>. Total cost includes <em>all</em> interactions (noise, zombie, and valid) because all are billed, and applies a productivity factor of {{productivity}}%.",
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"volume": "Volume",
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"ahtExplanation": "The <strong>AHT</strong> is in seconds, converted to hours by dividing by 3600. Includes all interactions that generate cost (noise + zombie + valid). Only abandons are excluded because they don't consume agent time.",
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"hourlyRate": "Agent Hourly Rate (Fully Loaded)",
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"configuredValue": "Configured value: €{{value}}/h",
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"includesAllCosts": "This value was configured in the data input screen and should include all costs associated with the agent:",
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"cost1": "Agent gross salary",
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"cost2": "Social security costs",
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"cost3": "Software licenses",
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"cost4": "Infrastructure and workstation",
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"cost5": "Supervision and QA",
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"cost6": "Training and overhead",
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"adjustNote": "If you need to adjust this value, you can return to the data input screen and modify it."
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},
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"impact": {
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"title": "Transformation Impact",
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"metric": "Metric",
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@@ -784,12 +803,18 @@
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"revealsDemand": "Reveals hidden failed demand",
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"detectsFrustration": "Detects real customer frustration",
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"executiveVision": "Actionable executive vision",
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"reflectsPerformance": "KPIs reflect real performance"
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"reflectsPerformance": "KPIs reflect real performance",
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"technicalSkills": "{{count}} technical",
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"businessLines": "{{count}} business lines",
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"distorted": "Distorted",
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"clean": "Clean",
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"withoutTransformation": "Without this transformation,",
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"wrongInvestments": "automation decisions would be based on incorrect data, generating investments in the wrong processes."
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},
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"skillMapping": {
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"title": "Skills to Business Lines Mapping",
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"simplificationApplied": "Simplification applied",
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"reductionDesc": "Reduced complexity from 980 technical skills to {{count}} actionable Business Lines using fuzzy keyword logic.",
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"reductionDesc": "Reduced complexity from 980 technical skills to {{count}} Business Lines. This simplification is vital for executive visualization and strategic decision making.",
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"businessLine": "Business Line",
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"keywords": "Detected Keywords (Fuzzy Logic)",
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"baggage": "Baggage & Handling",
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@@ -799,7 +824,8 @@
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"changes": "Changes & Post-Sales",
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"digital": "Digital Support",
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"customer": "Customer Service",
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"internal": "Internal / Backoffice"
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"internal": "Internal / Backoffice",
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"fuzzyLogicNote": "The mapping uses fuzzy logic to automatically classify each technical skill based on keywords detected in its name. Unclassified skills are assigned to \"Customer Service\"."
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},
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"quality": {
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"title": "Quality Guarantees",
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@@ -713,6 +713,10 @@
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"monthsHistory": "Meses de histórico",
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"sourceSystem": "Sistema origen",
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"periodRange": "Periodo: {{period}}",
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"defaultPeriod": "Enero - Diciembre 2025",
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"sourceGenesys": "Genesys Cloud CX",
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"sourceDataset": "Dataset cargado",
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"pdfDevelopment": "Funcionalidad de descarga PDF en desarrollo. El documento estará disponible próximamente.",
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"pipeline": {
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"title": "Pipeline de Transformación",
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"description": "Arquitectura modular de 3 capas para garantizar trazabilidad y escalabilidad.",
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@@ -771,6 +775,21 @@
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"howCalculate": "¿Cómo se calcula el Coste Total?",
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"costEquals": "Coste ="
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},
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"cpi": {
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"description": "El CPI se calcula dividiendo el <strong>coste total</strong> entre el <strong>volumen de interacciones</strong>. El coste total incluye <em>todas</em> las interacciones (noise, zombie y válidas) porque todas se facturan, y aplica un factor de productividad del {{productivity}}%.",
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"volume": "Volumen",
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"ahtExplanation": "El <strong>AHT</strong> está en segundos, se convierte a horas dividiendo por 3600. Incluye todas las interacciones que generan coste (noise + zombie + válidas). Solo se excluyen los abandonos porque no consumen tiempo de agente.",
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"hourlyRate": "Coste por Hora del Agente (Fully Loaded)",
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"configuredValue": "Valor introducido: €{{value}}/h",
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"includesAllCosts": "Este valor fue configurado en la pantalla de entrada de datos y debe incluir todos los costes asociados al agente:",
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"cost1": "Salario bruto del agente",
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"cost2": "Costes de seguridad social",
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"cost3": "Licencias de software",
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"cost4": "Infraestructura y puesto",
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"cost5": "Supervisión y QA",
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"cost6": "Formación y overhead",
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"adjustNote": "Si necesita ajustar este valor, puede volver a la pantalla de entrada de datos y modificarlo."
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},
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"impact": {
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"title": "Impacto de la Transformación",
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"metric": "Métrica",
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@@ -784,12 +803,18 @@
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"revealsDemand": "Revela demanda fallida oculta",
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"detectsFrustration": "Detecta frustración cliente real",
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"executiveVision": "Visión ejecutiva accionable",
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"reflectsPerformance": "KPIs reflejan desempeño real"
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"reflectsPerformance": "KPIs reflejan desempeño real",
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"technicalSkills": "{{count}} técnicos",
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"businessLines": "{{count}} líneas negocio",
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"distorted": "Distorsionado",
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"clean": "Limpio",
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"withoutTransformation": "Sin esta transformación,",
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"wrongInvestments": "las decisiones de automatización se basarían en datos incorrectos, generando inversiones en los procesos equivocados."
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},
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"skillMapping": {
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"title": "Mapeo de Skills a Líneas de Negocio",
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"simplificationApplied": "Simplificación aplicada",
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"reductionDesc": "Se redujo la complejidad de 980 skills técnicos a {{count}} Líneas de Negocio accionables mediante lógica fuzzy de palabras clave.",
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"reductionDesc": "Se redujo la complejidad de 980 skills técnicos a {{count}} Líneas de Negocio. Esta simplificación es vital para la visualización ejecutiva y la toma de decisiones estratégicas.",
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"businessLine": "Línea de Negocio",
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"keywords": "Keywords Detectadas (Lógica Fuzzy)",
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"baggage": "Baggage & Handling",
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@@ -799,7 +824,8 @@
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"changes": "Changes & Post-Sales",
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"digital": "Digital Support",
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"customer": "Customer Service",
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"internal": "Internal / Backoffice"
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"internal": "Internal / Backoffice",
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"fuzzyLogicNote": "El mapeo utiliza lógica fuzzy para clasificar automáticamente cada skill técnico según las keywords detectadas en su nombre. Los skills no clasificados se asignan a \"Customer Service\"."
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},
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"quality": {
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"title": "Garantías de Calidad",
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