{
  "common": {
    "or": "OR",
    "loading": "Loading...",
    "error": "Error",
    "success": "Success",
    "cancel": "Cancel",
    "confirm": "Confirm",
    "close": "Close",
    "save": "Save",
    "delete": "Delete",
    "edit": "Edit",
    "view": "View",
    "back": "Back",
    "next": "Next",
    "previous": "Previous",
    "search": "Search",
    "filter": "Filter",
    "export": "Export",
    "import": "Import"
  },
  "auth": {
    "login": "Log in",
    "logout": "Log out",
    "loginTitle": "Log in to access the analysis",
    "username": "Username",
    "password": "Password",
    "enterButton": "Enter",
    "enteringButton": "Logging in…",
    "sessionInfo": "The session will remain active for 1 hour.",
    "sessionExpired": "Session expired or incorrect credentials. Please log in again.",
    "loginRequired": "You must log in to analyze data.",
    "credentialsRequired": "Enter username and password",
    "sessionStarted": "Session started"
  },
  "upload": {
    "title": "Upload Your Data and Run Analysis",
    "uploadFile": "Upload File",
    "clickToUpload": "Click to upload a file",
    "dragAndDrop": "or drag and drop here",
    "fileTypes": "CSV, XLSX, or XLS",
    "googleSheetPlaceholder": "Paste your Google Sheet URL here",
    "invalidFileType": "Invalid file type. Upload a CSV or Excel file.",
    "pleaseUploadFile": "Please upload a file or enter a Google Sheet URL.",
    "generateSyntheticData": "Generate Synthetic Data",
    "syntheticDataGenerated": "Synthetic Data Generated!",
    "dataReceived": "Data Received!",
    "noDataPrompt": "Don't have data on hand? Generate a sample dataset.",
    "processingData": "Processing...",
    "analyzingData": "Analyzing...",
    "generating": "Generating...",
    "readyToAnalyze": "Ready to analyze!",
    "dataProcessed": "Data Processed",
    "recordsAnalyzed": "Records analyzed",
    "monthsHistory": "Months of history",
    "sourceSystem": "Source system",
    "highConfidence": "Confidence: High",
    "mediumConfidence": "Confidence: Medium",
    "lowConfidence": "Confidence: Low",
    "subtitle": "Use one of the following options to send us your data for analysis."
  },
  "stepper": {
    "step1": "Step 1",
    "step2": "Step 2",
    "step3": "Step 3",
    "selectTier": "Select Tier",
    "uploadData": "Upload Data",
    "viewResults": "View Results"
  },
  "tiers": {
    "gold": {
      "name": "GOLD Analysis",
      "description": "5 complete dimensions with advanced Agentic Readiness",
      "features": [
        "5 dimensions: Volumetry, Efficiency, Effectiveness, Complexity, Agentic Readiness",
        "Generative AI: Personalized insights by OpenAI",
        "Transformation roadmap: AUTOMATE, ASSIST, AUGMENT phases",
        "Prioritization matrix with maturity levels",
        "Advanced benchmarking against industry",
        "Exportable PDF reports"
      ]
    },
    "silver": {
      "name": "SILVER Analysis",
      "description": "4 core dimensions with operational metrics",
      "features": [
        "4 dimensions: Volumetry, Efficiency, Effectiveness, Economy",
        "Analysis without generative AI",
        "Simplified roadmap",
        "Basic benchmark",
        "Opportunity matrix"
      ]
    },
    "express": {
      "name": "EXPRESS Analysis",
      "description": "Quick diagnosis of volumetry and efficiency",
      "features": [
        "2 dimensions: Volumetry, Efficiency",
        "Instant analysis",
        "No AI or roadmap",
        "Ideal for quick tests"
      ]
    }
  },
  "dashboard": {
    "title": "Diagnostic Dashboard",
    "viewDashboard": "View Diagnostic Dashboard",
    "generateAnalysis": "Generate Analysis",
    "analyzing": "Analyzing...",
    "analysisComplete": "Analysis completed!",
    "dataLoadedFromCache": "Data loaded from cache!",
    "reloadPage": "Reload Page"
  },
  "tabs": {
    "executive": "Summary",
    "dimensions": "Dimensions",
    "agenticReadiness": "Agentic Readiness",
    "roadmap": "Roadmap",
    "law10": "Law 10/2025"
  },
  "dimensions": {
    "volumetry": "Volumetry & Distribution",
    "operationalPerformance": "Operational Efficiency",
    "effectiveness": "Effectiveness & Resolution",
    "complexity": "Complexity & Predictability",
    "economy": "Economy & Costs",
    "agenticReadiness": "Agentic Readiness"
  },
  "healthStatus": {
    "excellent": "EXCELLENT",
    "excellentDesc": "Top quartile, role model",
    "good": "GOOD",
    "goodDesc": "Above benchmarks, solid performance",
    "medium": "MEDIUM",
    "mediumDesc": "Within expected range",
    "low": "LOW",
    "lowDesc": "Needs improvement, below benchmarks",
    "critical": "CRITICAL",
    "criticalDesc": "Requires immediate intervention"
  },
  "benchmark": {
    "title": "Industry Benchmark (P50)",
    "aboveBenchmark": "Above benchmarks, solid performance",
    "belowBenchmark": "Needs improvement, below benchmarks",
    "withinRange": "Within expected range"
  },
  "roadmap": {
    "wave1": "Wave 1: AUTOMATE",
    "wave2": "Wave 2: ASSIST",
    "wave3": "Wave 3: AUGMENT",
    "quickWins": "Quick Wins (0-6 months)",
    "buildCapability": "Build Capability (6-12 months)",
    "transform": "Transform (12-18 months)",
    "automate": "Automate",
    "duration3to6": "3-6 months",
    "duration6to12": "6-12 months",
    "duration12to18": "12-18 months"
  },
  "opportunities": {
    "viewCriticalActions": "View Critical Actions",
    "exploreImprovements": "Explore Improvements",
    "inGoodState": "In good state",
    "prioritize": "Prioritize",
    "optimize": "Optimize",
    "maintain": "Maintain"
  },
  "agenticReadiness": {
    "score": "Agentic Readiness Score",
    "confidence": "Confidence",
    "readyForCopilot": "Ready for Copilot",
    "readyForCopilotDesc": "Processes with sufficient predictability and simplicity for AI assistance (real-time suggestions, autocomplete).",
    "optimizeFirst": "Optimize first",
    "optimizeFirstDesc": "Standardize processes and reduce variability before implementing AI assistance.",
    "requiresHumanManagement": "Requires human management",
    "requiresHumanManagementDesc": "Complex or variable processes that need human intervention before considering automation."
  },
  "economicModel": {
    "title": "Economic Model",
    "costPerInteraction": "Cost per interaction (CPI) by channel",
    "totalCost": "Total Cost",
    "avgCost": "Average Cost",
    "costBreakdown": "Cost Breakdown",
    "enterCostPerHour": "Please enter the cost per hour for the agent.",
    "noCostConfig": "No cost configuration"
  },
  "charts": {
    "volumeByDayAndHour": "Volume by day of week and hour",
    "ahtDistributionBySkill": "AHT distribution by skill",
    "resolutionFunnelBySkill": "Resolution funnel (P50) by skill",
    "csatDistribution": "CSAT distribution"
  },
  "errors": {
    "renderError": "Rendering Error",
    "componentError": "This component encountered an error and could not render correctly.",
    "viewTechnicalDetails": "View technical details",
    "errorInComponent": "Error in {{componentName}}",
    "somethingWentWrong": "Something went wrong",
    "tryAgain": "Try again"
  },
  "methodology": {
    "title": "Methodology",
    "description": "Learn how we calculate metrics",
    "close": "Close",
    "appliedBadge": "Data Transformation Methodology Applied",
    "appliedBadgeShort": "Methodology"
  }
}