Files
BeyondCXAnalytics-Demo/frontend/components/AgenticReadinessBreakdown.tsx
2026-02-04 11:08:21 +01:00

324 lines
13 KiB
TypeScript

import React from 'react';
import { motion } from 'framer-motion';
import type { AgenticReadinessResult } from '../types';
import { CheckCircle2, TrendingUp, Database, Brain, Clock, DollarSign, Zap, AlertCircle, Target } from 'lucide-react';
import BadgePill from './BadgePill';
interface AgenticReadinessBreakdownProps {
agenticReadiness: AgenticReadinessResult;
}
const SUB_FACTOR_ICONS: Record<string, any> = {
repetitividad: TrendingUp,
predictibilidad: CheckCircle2,
estructuracion: Database,
complejidad_inversa: Brain,
estabilidad: Clock,
roi: DollarSign
};
const SUB_FACTOR_COLORS: Record<string, string> = {
repetitividad: '#10B981', // green
predictibilidad: '#3B82F6', // blue
estructuracion: '#8B5CF6', // purple
complejidad_inversa: '#F59E0B', // amber
estabilidad: '#06B6D4', // cyan
roi: '#EF4444' // red
};
export function AgenticReadinessBreakdown({ agenticReadiness }: AgenticReadinessBreakdownProps) {
const { score, sub_factors, interpretation, confidence } = agenticReadiness;
// Color del score general
const getScoreColor = (score: number): string => {
if (score >= 8) return '#10B981'; // green
if (score >= 5) return '#F59E0B'; // amber
return '#EF4444'; // red
};
const getScoreLabel = (score: number): string => {
if (score >= 8) return 'Excelente';
if (score >= 5) return 'Bueno';
if (score >= 3) return 'Moderado';
return 'Bajo';
};
const confidenceColor = {
high: '#10B981',
medium: '#F59E0B',
low: '#EF4444'
}[confidence];
return (
<motion.div
initial={{ opacity: 0, y: 20 }}
animate={{ opacity: 1, y: 0 }}
transition={{ duration: 0.5 }}
className="bg-white rounded-xl p-8 shadow-sm border border-slate-200"
>
{/* Header */}
<div className="mb-8">
<div className="flex items-center justify-between mb-4">
<h2 className="text-2xl font-bold text-slate-900">
Agentic Readiness Score
</h2>
<div className="flex items-center gap-2">
<span className="text-sm text-slate-600">Confianza:</span>
<span
className="px-3 py-1 rounded-full text-sm font-medium"
style={{
backgroundColor: `${confidenceColor}20`,
color: confidenceColor
}}
>
{confidence === 'high' ? 'Alta' : confidence === 'medium' ? 'Media' : 'Baja'}
</span>
</div>
</div>
{/* Score principal */}
<div className="flex items-center gap-6">
<div className="relative">
<svg className="w-32 h-32 transform -rotate-90">
{/* Background circle */}
<circle
cx="64"
cy="64"
r="56"
stroke="#E2E8F0"
strokeWidth="12"
fill="none"
/>
{/* Progress circle */}
<motion.circle
cx="64"
cy="64"
r="56"
stroke={getScoreColor(score)}
strokeWidth="12"
fill="none"
strokeLinecap="round"
strokeDasharray={`${2 * Math.PI * 56}`}
initial={{ strokeDashoffset: 2 * Math.PI * 56 }}
animate={{ strokeDashoffset: 2 * Math.PI * 56 * (1 - score / 10) }}
transition={{ duration: 1.5, ease: "easeOut" }}
/>
</svg>
<div className="absolute inset-0 flex flex-col items-center justify-center">
<span className="text-3xl font-bold" style={{ color: getScoreColor(score) }}>
{score.toFixed(1)}
</span>
<span className="text-sm text-slate-600">/10</span>
</div>
</div>
<div className="flex-1">
<div className="mb-2">
<span
className="inline-block px-4 py-2 rounded-lg text-lg font-semibold"
style={{
backgroundColor: `${getScoreColor(score)}20`,
color: getScoreColor(score)
}}
>
{getScoreLabel(score)}
</span>
</div>
<p className="text-slate-700 text-lg leading-relaxed">
{interpretation}
</p>
</div>
</div>
</div>
{/* Sub-factors */}
<div className="space-y-4">
<h3 className="text-lg font-semibold text-slate-900 mb-4">
Desglose por Sub-factores
</h3>
{sub_factors.map((factor, index) => {
const Icon = SUB_FACTOR_ICONS[factor.name] || CheckCircle2;
const color = SUB_FACTOR_COLORS[factor.name] || '#6D84E3';
return (
<motion.div
key={factor.name}
initial={{ opacity: 0, x: -20 }}
animate={{ opacity: 1, x: 0 }}
transition={{ duration: 0.5, delay: index * 0.1 }}
className="bg-slate-50 rounded-lg p-4 hover:bg-slate-100 transition-colors"
>
<div className="flex items-start gap-4">
{/* Icon */}
<div
className="p-2 rounded-lg"
style={{ backgroundColor: `${color}20` }}
>
<Icon className="w-5 h-5" style={{ color }} />
</div>
{/* Content */}
<div className="flex-1">
<div className="flex items-center justify-between mb-2">
<div>
<h4 className="font-semibold text-slate-900">
{factor.displayName}
</h4>
<p className="text-sm text-slate-600">
{factor.description}
</p>
</div>
<div className="text-right ml-4">
<div className="text-2xl font-bold" style={{ color }}>
{factor.score.toFixed(1)}
</div>
<div className="text-xs text-slate-500">
Peso: {(factor.weight * 100).toFixed(0)}%
</div>
</div>
</div>
{/* Progress bar */}
<div className="relative w-full bg-slate-200 rounded-full h-2">
<motion.div
className="absolute top-0 left-0 h-2 rounded-full"
style={{ backgroundColor: color }}
initial={{ width: 0 }}
animate={{ width: `${(factor.score / 10) * 100}%` }}
transition={{ duration: 1, delay: index * 0.1 }}
/>
</div>
</div>
</div>
</motion.div>
);
})}
</div>
{/* Action Recommendation */}
<div className="mt-8 space-y-4">
<div className="border-t border-slate-200 pt-6">
<div className="flex items-start gap-4 mb-4">
<Target size={24} className="text-blue-600 flex-shrink-0 mt-1" />
<div>
<h3 className="text-lg font-bold text-slate-900 mb-2">
Recomendación de Acción
</h3>
<p className="text-slate-700 mb-3">
{score >= 8
? 'Este proceso es un candidato excelente para automatización completa. La alta predictibilidad y baja complejidad lo hacen ideal para un bot o IVR.'
: score >= 5
? 'Este proceso se beneficiará de una solución híbrida donde la IA asiste a los agentes humanos, mejorando velocidad y consistencia.'
: 'Este proceso requiere optimización operativa antes de automatización. Enfócate en estandarizar y simplificar.'}
</p>
<div className="space-y-3">
<div>
<span className="text-sm font-semibold text-slate-600 block mb-2">Timeline Estimado:</span>
<span className="text-base text-slate-900">
{score >= 8 ? '1-2 meses' : score >= 5 ? '2-3 meses' : '4-6 semanas de optimización'}
</span>
</div>
<div>
<span className="text-sm font-semibold text-slate-600 block mb-2">Tecnologías Sugeridas:</span>
<div className="flex flex-wrap gap-2">
{score >= 8 ? (
<>
<span className="px-3 py-1 bg-green-100 text-green-700 rounded-full text-sm font-medium">
Chatbot / IVR
</span>
<span className="px-3 py-1 bg-green-100 text-green-700 rounded-full text-sm font-medium">
RPA
</span>
</>
) : score >= 5 ? (
<>
<span className="px-3 py-1 bg-blue-100 text-blue-700 rounded-full text-sm font-medium">
Copilot IA
</span>
<span className="px-3 py-1 bg-blue-100 text-blue-700 rounded-full text-sm font-medium">
Asistencia en Tiempo Real
</span>
</>
) : (
<>
<span className="px-3 py-1 bg-amber-100 text-amber-700 rounded-full text-sm font-medium">
Mejora de Procesos
</span>
<span className="px-3 py-1 bg-amber-100 text-amber-700 rounded-full text-sm font-medium">
Estandarización
</span>
</>
)}
</div>
</div>
<div>
<span className="text-sm font-semibold text-slate-600 block mb-2">Impacto Estimado:</span>
<div className="space-y-1 text-sm text-slate-700">
{score >= 8 ? (
<>
<div className="flex items-center gap-2"><span className="text-green-600"></span> Reducción volumen: 30-50%</div>
<div className="flex items-center gap-2"><span className="text-green-600"></span> Mejora de AHT: 40-60%</div>
<div className="flex items-center gap-2"><span className="text-green-600"></span> Ahorro anual: 80-150K</div>
</>
) : score >= 5 ? (
<>
<div className="flex items-center gap-2"><span className="text-blue-600"></span> Mejora de velocidad: 20-30%</div>
<div className="flex items-center gap-2"><span className="text-blue-600"></span> Mejora de consistencia: 25-40%</div>
<div className="flex items-center gap-2"><span className="text-blue-600"></span> Ahorro anual: 30-60K</div>
</>
) : (
<>
<div className="flex items-center gap-2"><span className="text-amber-600"></span> Mejora de eficiencia: 10-20%</div>
<div className="flex items-center gap-2"><span className="text-amber-600"></span> Base para automatización futura</div>
</>
)}
</div>
</div>
</div>
</div>
</div>
{/* CTA Button */}
<motion.button
whileHover={{ scale: 1.02 }}
whileTap={{ scale: 0.98 }}
className={`w-full py-3 px-4 rounded-lg font-bold flex items-center justify-center gap-2 text-white transition-colors ${
score >= 8
? 'bg-green-600 hover:bg-green-700'
: score >= 5
? 'bg-blue-600 hover:bg-blue-700'
: 'bg-amber-600 hover:bg-amber-700'
}`}
>
<Zap size={18} />
{score >= 8
? 'Ver Iniciativa de Automatización'
: score >= 5
? 'Explorar Solución de Asistencia'
: 'Iniciar Plan de Optimización'}
</motion.button>
</div>
</div>
{/* Footer note */}
<div className="mt-6 p-4 bg-slate-50 rounded-lg border border-slate-200">
<div className="flex gap-2 items-start">
<AlertCircle size={16} className="text-slate-600 flex-shrink-0 mt-0.5" />
<p className="text-xs text-slate-600">
<strong>¿Cómo interpretar el score?</strong> El Agentic Readiness Score (0-10) evalúa automatizabilidad
considerando: predictibilidad del proceso, complejidad operacional, volumen de repeticiones y potencial ROI.
<strong className="block mt-1">Guía de interpretación:</strong>
<span className="block">8.0-10.0 = Automatizar Ahora (proceso ideal)</span>
<span className="block">5.0-7.9 = Asistencia con IA (copilot para agentes)</span>
<span className="block">0-4.9 = Optimizar Primero (mejorar antes de automatizar)</span>
</p>
</div>
</div>
</motion.div>
);
}