- realDataAnalysis.ts now uses identical CPI calculation as ExecutiveSummaryTab
- Added hasCpiField check for consistent fallback behavior
- Uses same formula: weighted average of (cpi * cost_volume) / total_cost_volume
- Falls back to totalAnnualCost / totalCostVolume when no CPI field exists
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add new Law10Tab with compliance analysis for Spanish Law 10/2025
- Sections: LAW-01 (Response Speed), LAW-02 (Resolution Quality), LAW-07 (Time Coverage)
- Add Data Maturity Summary showing available/estimable/missing data
- Add Validation Questionnaire for manual data input
- Add Dimension Connections linking to other analysis tabs
- Fix KPI consistency: use correct field names (abandonment_rate, aht_seconds)
- Fix cache directory path for Windows compatibility
- Update economic calculations to use actual economicModel data
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- transfer_rate ahora muestra el % real de transferencias
- FCR = 100 - transfer_rate (resolución en primer contacto)
- Antes ambos mostraban el mismo valor (FCR)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Nueva estructura de tabs: Resumen, Dimensiones, Agentic Readiness, Roadmap
- Componentes de visualización McKinsey:
- BulletChart: actual vs benchmark con rangos de color
- WaterfallChart: impacto económico con costes y ahorros
- OpportunityTreemap: priorización por volumen y readiness
- 5 dimensiones actualizadas (sin satisfaction ni economy)
- Header sticky con navegación animada
- Integración completa con datos existentes
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
