feat: Add Streamlit dashboard with Blueprint compliance (v2.1.0)

Dashboard Features:
- 8 navigation sections: Overview, Outcomes, Poor CX, FCR, Churn, Agent, Call Explorer, Export
- Beyond Brand Identity styling (colors #6D84E3, Outfit font)
- RCA Sankey diagram (Driver → Outcome → Churn Risk flow)
- Correlation heatmaps (driver co-occurrence, driver-outcome)
- Outcome Deep Dive (root causes, correlation, duration analysis)
- Export functionality (Excel, HTML, JSON)

Blueprint Compliance:
- FCR: 4 categories (Primera Llamada/Rellamada × Sin/Con Riesgo de Fuga)
- Churn: Binary view (Sin Riesgo de Fuga / En Riesgo de Fuga)
- Agent: Talento Para Replicar / Oportunidades de Mejora
- Fixed FCR rate calculation (only FIRST_CALL counts as success)

Technical:
- Streamlit + Plotly for interactive visualizations
- Light theme configuration (.streamlit/config.toml)
- Fixed Plotly colorbar titlefont deprecation

Documentation:
- Updated PROJECT_CONTEXT.md, TODO.md, CHANGELOG.md
- Added 4 new technical decisions (TD-014 to TD-017)
- Created TROUBLESHOOTING.md with 10 common issues

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
This commit is contained in:
sujucu70
2026-01-19 16:27:30 +01:00
commit 75e7b9da3d
110 changed files with 28247 additions and 0 deletions

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"""
CXInsights - Schema Definitions
Export all schema models from the current version.
"""
from config.schemas.call_analysis_v1 import (
SCHEMA_VERSION,
BatchManifest,
CallAnalysis,
CallOutcome,
CompressedTranscript,
DataSource,
Event,
EventType,
EvidenceSpan,
FailureReason,
ObservedFeatures,
ProcessingStatus,
RCALabel,
SpeakerTurn,
Traceability,
Transcript,
TranscriptMetadata,
TurnMetrics,
)
__all__ = [
"SCHEMA_VERSION",
"DataSource",
"ProcessingStatus",
"FailureReason",
"EventType",
"CallOutcome",
"Traceability",
"SpeakerTurn",
"TranscriptMetadata",
"Transcript",
"Event",
"TurnMetrics",
"ObservedFeatures",
"EvidenceSpan",
"RCALabel",
"CallAnalysis",
"CompressedTranscript",
"BatchManifest",
]