# ============================================ # CXInsights - Prompt Version Registry # ============================================ # Active versions for each prompt type # ============================================ call_analysis: active: "v2.0" versions: v1.0: description: "Initial MAP prompt - sales + CX + RCA" created: "2024-01-19" status: "deprecated" v2.0: description: "Blueprint-aligned - adds FCR, churn risk, agent assessment" created: "2026-01-19" status: "active" changes: - "Added FCR analysis (first call vs repeat call)" - "Added churn risk classification" - "Added agent skill assessment" - "Enhanced RCALabel with origin and corrective_action" - "Added AgentSkillIndicator model" - "Maximum 5 items per category" rca_synthesis: active: "v1.0" versions: v1.0: description: "Initial RCA narrative synthesis" created: "2024-01-19" status: "active"