75e7b9da3d
Dashboard Features: - 8 navigation sections: Overview, Outcomes, Poor CX, FCR, Churn, Agent, Call Explorer, Export - Beyond Brand Identity styling (colors #6D84E3, Outfit font) - RCA Sankey diagram (Driver → Outcome → Churn Risk flow) - Correlation heatmaps (driver co-occurrence, driver-outcome) - Outcome Deep Dive (root causes, correlation, duration analysis) - Export functionality (Excel, HTML, JSON) Blueprint Compliance: - FCR: 4 categories (Primera Llamada/Rellamada × Sin/Con Riesgo de Fuga) - Churn: Binary view (Sin Riesgo de Fuga / En Riesgo de Fuga) - Agent: Talento Para Replicar / Oportunidades de Mejora - Fixed FCR rate calculation (only FIRST_CALL counts as success) Technical: - Streamlit + Plotly for interactive visualizations - Light theme configuration (.streamlit/config.toml) - Fixed Plotly colorbar titlefont deprecation Documentation: - Updated PROJECT_CONTEXT.md, TODO.md, CHANGELOG.md - Added 4 new technical decisions (TD-014 to TD-017) - Created TROUBLESHOOTING.md with 10 common issues Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
62 lines
1.6 KiB
Plaintext
62 lines
1.6 KiB
Plaintext
# ============================================
|
|
# CXInsights - Environment Variables
|
|
# ============================================
|
|
# Copy this file to .env and configure your values
|
|
# cp .env.example .env
|
|
# ============================================
|
|
|
|
# === API KEYS (Required) ===
|
|
ASSEMBLYAI_API_KEY=your_assemblyai_key_here
|
|
OPENAI_API_KEY=sk-your_openai_key_here
|
|
|
|
# === API KEYS (Optional) ===
|
|
ANTHROPIC_API_KEY=sk-ant-your_anthropic_key_here
|
|
|
|
# === PATHS ===
|
|
INPUT_FOLDER=./data/raw/audio
|
|
OUTPUT_FOLDER=./data/outputs
|
|
DATA_DIR=./data
|
|
CONFIG_DIR=./config
|
|
LOG_DIR=./data/logs
|
|
|
|
# === BATCH CONTROLS ===
|
|
# Maximum calls per batch execution
|
|
BATCH_SIZE=1000
|
|
|
|
# Maximum total audio minutes per batch (cost protection)
|
|
MAX_AUDIO_MINUTES_PER_RUN=10000
|
|
|
|
# === STT THROTTLING ===
|
|
# AssemblyAI concurrent transcriptions (start conservative: 30)
|
|
MAX_CONCURRENT_TRANSCRIPTIONS=30
|
|
|
|
# === LLM THROTTLING ===
|
|
# OpenAI requests per minute (adjust based on your tier)
|
|
# Tier 1 (free): 500 RPM -> configure 200 internal
|
|
# Tier 2: 5000 RPM -> configure 2000 internal
|
|
# Tier 3+: adjust as needed
|
|
LLM_REQUESTS_PER_MINUTE=200
|
|
|
|
# Max tokens per call (controls cost)
|
|
LLM_MAX_TOKENS_PER_CALL=4000
|
|
|
|
# Retry configuration
|
|
LLM_MAX_RETRIES=5
|
|
LLM_BACKOFF_BASE=2.0
|
|
LLM_BACKOFF_MAX=60.0
|
|
|
|
# === LLM MODEL ===
|
|
# Default model for inference
|
|
LLM_MODEL=gpt-4o-mini
|
|
# Alternative: gpt-4o, claude-3-haiku-20240307
|
|
|
|
# === LOGGING ===
|
|
LOG_LEVEL=INFO
|
|
# Options: DEBUG, INFO, WARNING, ERROR
|
|
|
|
# === PII HANDLING ===
|
|
# Enable PII redaction before sending to external APIs
|
|
PII_REDACTION_ENABLED=true
|
|
# Redaction strategy: redact, hash, mask
|
|
PII_REDACTION_STRATEGY=redact
|