Dashboard Features: - 8 navigation sections: Overview, Outcomes, Poor CX, FCR, Churn, Agent, Call Explorer, Export - Beyond Brand Identity styling (colors #6D84E3, Outfit font) - RCA Sankey diagram (Driver → Outcome → Churn Risk flow) - Correlation heatmaps (driver co-occurrence, driver-outcome) - Outcome Deep Dive (root causes, correlation, duration analysis) - Export functionality (Excel, HTML, JSON) Blueprint Compliance: - FCR: 4 categories (Primera Llamada/Rellamada × Sin/Con Riesgo de Fuga) - Churn: Binary view (Sin Riesgo de Fuga / En Riesgo de Fuga) - Agent: Talento Para Replicar / Oportunidades de Mejora - Fixed FCR rate calculation (only FIRST_CALL counts as success) Technical: - Streamlit + Plotly for interactive visualizations - Light theme configuration (.streamlit/config.toml) - Fixed Plotly colorbar titlefont deprecation Documentation: - Updated PROJECT_CONTEXT.md, TODO.md, CHANGELOG.md - Added 4 new technical decisions (TD-014 to TD-017) - Created TROUBLESHOOTING.md with 10 common issues Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
48 lines
850 B
Python
48 lines
850 B
Python
"""
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CXInsights - Schema Definitions
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Export all schema models from the current version.
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"""
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from config.schemas.call_analysis_v1 import (
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SCHEMA_VERSION,
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BatchManifest,
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CallAnalysis,
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CallOutcome,
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CompressedTranscript,
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DataSource,
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Event,
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EventType,
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EvidenceSpan,
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FailureReason,
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ObservedFeatures,
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ProcessingStatus,
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RCALabel,
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SpeakerTurn,
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Traceability,
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Transcript,
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TranscriptMetadata,
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TurnMetrics,
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)
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__all__ = [
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"SCHEMA_VERSION",
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"DataSource",
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"ProcessingStatus",
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"FailureReason",
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"EventType",
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"CallOutcome",
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"Traceability",
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"SpeakerTurn",
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"TranscriptMetadata",
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"Transcript",
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"Event",
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"TurnMetrics",
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"ObservedFeatures",
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"EvidenceSpan",
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"RCALabel",
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"CallAnalysis",
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"CompressedTranscript",
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"BatchManifest",
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]
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