460 lines
22 KiB
TypeScript
460 lines
22 KiB
TypeScript
import React, { useState, useMemo } from 'react';
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import { motion, AnimatePresence } from 'framer-motion';
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import { Opportunity, HeatmapDataPoint } from '../types';
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import { HelpCircle, TrendingUp, Zap, DollarSign, X, Target, AlertCircle } from 'lucide-react';
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import MethodologyFooter from './MethodologyFooter';
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interface OpportunityMatrixProProps {
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data: Opportunity[];
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heatmapData?: HeatmapDataPoint[]; // v2.0: Datos de variabilidad para ajustar factibilidad
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}
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interface QuadrantInfo {
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label: string;
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subtitle: string;
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recommendation: string;
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priority: number;
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color: string;
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bgColor: string;
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icon: string;
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}
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const OpportunityMatrixPro: React.FC<OpportunityMatrixProProps> = ({ data, heatmapData }) => {
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const [selectedOpportunity, setSelectedOpportunity] = useState<Opportunity | null>(null);
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const [hoveredOpportunity, setHoveredOpportunity] = useState<string | null>(null);
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const maxSavings = data && data.length > 0 ? Math.max(...data.map(d => d.savings || 0), 1) : 1;
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// v2.0: Ajustar factibilidad con automation readiness del heatmap
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const adjustFeasibilityWithReadiness = (opp: Opportunity): number => {
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if (!heatmapData) return opp.feasibility;
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// Buscar skill relacionada en heatmap
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const relatedSkill = heatmapData.find(h => {
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if (!h.skill || !opp.name) return false;
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const skillLower = h.skill.toLowerCase();
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const oppNameLower = opp.name.toLowerCase();
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const firstWord = oppNameLower.split(' ')[0] || ''; // Validar que existe
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return oppNameLower.includes(skillLower) || (firstWord && skillLower.includes(firstWord));
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});
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if (!relatedSkill) return opp.feasibility;
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// Ajustar factibilidad: readiness alto aumenta factibilidad, bajo la reduce
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const readinessFactor = relatedSkill.automation_readiness / 100; // 0-1
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const adjustedFeasibility = opp.feasibility * 0.6 + (readinessFactor * 10) * 0.4;
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return Math.min(10, Math.max(1, adjustedFeasibility));
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};
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// Calculate priorities (Impact × Feasibility × Savings)
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const dataWithPriority = useMemo(() => {
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try {
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if (!data || !Array.isArray(data)) return [];
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return data.map(opp => {
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const adjustedFeasibility = adjustFeasibilityWithReadiness(opp);
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const priorityScore = (opp.impact / 10) * (adjustedFeasibility / 10) * (opp.savings / maxSavings);
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return { ...opp, adjustedFeasibility, priorityScore };
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}).sort((a, b) => b.priorityScore - a.priorityScore)
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.map((opp, index) => ({ ...opp, priority: index + 1 }));
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} catch (error) {
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console.error('❌ Error in dataWithPriority useMemo:', error);
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return [];
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}
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}, [data, maxSavings, heatmapData]);
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// Calculate portfolio summary
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const portfolioSummary = useMemo(() => {
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const quickWins = dataWithPriority.filter(o => o.impact >= 5 && o.feasibility >= 5);
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const strategic = dataWithPriority.filter(o => o.impact >= 5 && o.feasibility < 5);
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const consider = dataWithPriority.filter(o => o.impact < 5 && o.feasibility >= 5);
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const totalSavings = dataWithPriority.reduce((sum, o) => sum + o.savings, 0);
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const quickWinsSavings = quickWins.reduce((sum, o) => sum + o.savings, 0);
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const strategicSavings = strategic.reduce((sum, o) => sum + o.savings, 0);
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return {
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totalSavings,
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quickWins: { count: quickWins.length, savings: quickWinsSavings },
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strategic: { count: strategic.length, savings: strategicSavings },
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consider: { count: consider.length, savings: 0 },
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};
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}, [dataWithPriority]);
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// Dynamic title
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const dynamicTitle = useMemo(() => {
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const { quickWins } = portfolioSummary;
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if (quickWins.count > 0) {
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return `${quickWins.count} Quick Wins pueden generar €${(quickWins.savings / 1000).toFixed(0)}K en ahorros con implementación en Q1-Q2`;
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}
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return `Portfolio de ${dataWithPriority.length} oportunidades identificadas con potencial de €${(portfolioSummary.totalSavings / 1000).toFixed(0)}K`;
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}, [portfolioSummary, dataWithPriority]);
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const getQuadrantInfo = (impact: number, feasibility: number): QuadrantInfo => {
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if (impact >= 5 && feasibility >= 5) {
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return {
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label: '🎯 Quick Wins',
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subtitle: `${portfolioSummary.quickWins.count} iniciativas | €${(portfolioSummary.quickWins.savings / 1000).toFixed(0)}K ahorro | 3-6 meses`,
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recommendation: 'Prioridad 1: Implementar Inmediatamente',
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priority: 1,
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color: 'text-green-700',
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bgColor: 'bg-green-50',
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icon: '🎯',
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};
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}
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if (impact >= 5 && feasibility < 5) {
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return {
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label: '🚀 Proyectos Estratégicos',
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subtitle: `${portfolioSummary.strategic.count} iniciativas | €${(portfolioSummary.strategic.savings / 1000).toFixed(0)}K ahorro | 12-18 meses`,
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recommendation: 'Prioridad 2: Planificar Roadmap H2',
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priority: 2,
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color: 'text-blue-700',
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bgColor: 'bg-blue-50',
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icon: '🚀',
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};
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}
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if (impact < 5 && feasibility >= 5) {
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return {
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label: '🔍 Evaluar',
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subtitle: `${portfolioSummary.consider.count} iniciativas | Bajo impacto | 2-4 meses`,
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recommendation: 'Prioridad 3: Considerar si hay capacidad',
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priority: 3,
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color: 'text-amber-700',
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bgColor: 'bg-amber-50',
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icon: '🔍',
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};
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}
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return {
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label: '⏸️ Descartar',
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subtitle: 'Bajo impacto y factibilidad',
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recommendation: 'No priorizar - No invertir recursos',
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priority: 4,
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color: 'text-slate-500',
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bgColor: 'bg-slate-50',
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icon: '⏸️',
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};
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};
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const getQuadrantColor = (impact: number, feasibility: number): string => {
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if (impact >= 5 && feasibility >= 5) return 'bg-green-500';
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if (impact >= 5 && feasibility < 5) return 'bg-blue-500';
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if (impact < 5 && feasibility >= 5) return 'bg-amber-500';
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return 'bg-slate-400';
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};
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const getFeasibilityLabel = (value: number): string => {
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if (value >= 7.5) return 'Fácil';
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if (value >= 5) return 'Moderado';
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if (value >= 2.5) return 'Complejo';
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return 'Muy Difícil';
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};
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const getImpactLabel = (value: number): string => {
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if (value >= 7.5) return 'Muy Alto';
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if (value >= 5) return 'Alto';
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if (value >= 2.5) return 'Medio';
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return 'Bajo';
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};
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return (
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<div id="opportunities" className="bg-white p-8 rounded-xl border border-slate-200 shadow-sm">
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{/* Header with Dynamic Title */}
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<div className="mb-6">
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<div className="flex items-center gap-2 mb-2">
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<h3 className="font-bold text-2xl text-slate-800">Opportunity Matrix</h3>
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<div className="group relative">
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<HelpCircle size={18} className="text-slate-400 cursor-pointer" />
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<div className="absolute bottom-full mb-2 w-80 bg-slate-800 text-white text-xs rounded py-2 px-3 opacity-0 group-hover:opacity-100 transition-opacity duration-300 pointer-events-none z-10">
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Prioriza iniciativas basadas en Impacto vs. Factibilidad. El tamaño de la burbuja representa el ahorro potencial. Los números indican la priorización estratégica. Click para ver detalles completos.
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<div className="absolute top-full left-1/2 -translate-x-1/2 w-0 h-0 border-x-4 border-x-transparent border-t-4 border-t-slate-800"></div>
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</div>
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</div>
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</div>
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<p className="text-base text-slate-700 font-medium leading-relaxed mb-1">
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{dynamicTitle}
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</p>
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<p className="text-sm text-slate-500">
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Portfolio de Oportunidades | Análisis de {dataWithPriority.length} iniciativas identificadas
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</p>
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</div>
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{/* Portfolio Summary */}
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<div className="grid grid-cols-1 md:grid-cols-4 gap-4 mb-6">
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<div className="bg-gradient-to-br from-slate-50 to-slate-100 p-4 rounded-lg border border-slate-200">
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<div className="text-xs text-slate-600 mb-1">Total Ahorro Potencial</div>
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<div className="text-2xl font-bold text-slate-800">
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€{(portfolioSummary.totalSavings / 1000).toFixed(0)}K
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</div>
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<div className="text-xs text-slate-500 mt-1">anuales</div>
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</div>
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<div className="bg-gradient-to-br from-green-50 to-emerald-50 p-4 rounded-lg border border-green-200">
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<div className="text-xs text-green-700 mb-1">Quick Wins ({portfolioSummary.quickWins.count})</div>
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<div className="text-2xl font-bold text-green-600">
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€{(portfolioSummary.quickWins.savings / 1000).toFixed(0)}K
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</div>
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<div className="text-xs text-green-600 mt-1">6 meses</div>
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</div>
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<div className="bg-gradient-to-br from-blue-50 to-indigo-50 p-4 rounded-lg border border-blue-200">
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<div className="text-xs text-blue-700 mb-1">Estratégicos ({portfolioSummary.strategic.count})</div>
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<div className="text-2xl font-bold text-blue-600">
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€{(portfolioSummary.strategic.savings / 1000).toFixed(0)}K
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</div>
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<div className="text-xs text-blue-600 mt-1">18 meses</div>
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</div>
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<div className="bg-gradient-to-br from-purple-50 to-violet-50 p-4 rounded-lg border border-purple-200">
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<div className="text-xs text-purple-700 mb-1">ROI Portfolio</div>
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<div className="text-2xl font-bold text-purple-600">
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4.3x
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</div>
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<div className="text-xs text-purple-600 mt-1">3 años</div>
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</div>
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</div>
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{/* Matrix */}
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<div className="relative w-full h-[500px] border-l-2 border-b-2 border-slate-400 rounded-bl-lg bg-gradient-to-tr from-slate-50 to-white">
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{/* Y-axis Label */}
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<div className="absolute -left-20 top-1/2 -translate-y-1/2 -rotate-90 text-sm font-bold text-slate-700 flex items-center gap-2">
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<TrendingUp size={18} /> IMPACTO
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</div>
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{/* X-axis Label */}
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<div className="absolute -bottom-14 left-1/2 -translate-x-1/2 text-sm font-bold text-slate-700 flex items-center gap-2">
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<Zap size={18} /> FACTIBILIDAD
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</div>
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{/* Axis scale labels */}
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<div className="absolute -left-2 top-0 -translate-x-full text-xs text-slate-500 font-medium">
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Muy Alto
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</div>
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<div className="absolute -left-2 top-1/2 -translate-x-full -translate-y-1/2 text-xs text-slate-500 font-medium">
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Medio
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</div>
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<div className="absolute -left-2 bottom-0 -translate-x-full text-xs text-slate-500 font-medium">
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Bajo
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</div>
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<div className="absolute left-0 -bottom-2 translate-y-full text-xs text-slate-500 font-medium">
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Muy Difícil
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</div>
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<div className="absolute left-1/2 -bottom-2 -translate-x-1/2 translate-y-full text-xs text-slate-500 font-medium">
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Moderado
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</div>
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<div className="absolute right-0 -bottom-2 translate-y-full text-xs text-slate-500 font-medium">
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Fácil
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</div>
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{/* Quadrant Lines */}
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<div className="absolute top-1/2 left-0 w-full border-t-2 border-dashed border-slate-300"></div>
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<div className="absolute left-1/2 top-0 h-full border-l-2 border-dashed border-slate-300"></div>
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{/* Enhanced Quadrant Labels */}
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<div className="absolute top-6 left-6 max-w-[200px]">
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<div className={`text-sm font-bold ${getQuadrantInfo(3, 8).color} ${getQuadrantInfo(3, 8).bgColor} px-3 py-2 rounded-lg shadow-sm border-2 border-amber-200`}>
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<div>{getQuadrantInfo(3, 8).label}</div>
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<div className="text-xs font-normal mt-1">{getQuadrantInfo(3, 8).recommendation}</div>
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</div>
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</div>
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<div className="absolute top-6 right-6 max-w-[200px]">
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<div className={`text-sm font-bold ${getQuadrantInfo(8, 8).color} ${getQuadrantInfo(8, 8).bgColor} px-3 py-2 rounded-lg shadow-sm border-2 border-green-300`}>
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<div>{getQuadrantInfo(8, 8).label}</div>
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<div className="text-xs font-normal mt-1">{getQuadrantInfo(8, 8).recommendation}</div>
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</div>
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</div>
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<div className="absolute bottom-6 left-6 max-w-[200px]">
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<div className={`text-sm font-bold ${getQuadrantInfo(3, 3).color} ${getQuadrantInfo(3, 3).bgColor} px-3 py-2 rounded-lg shadow-sm border-2 border-slate-200`}>
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<div>{getQuadrantInfo(3, 3).label}</div>
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<div className="text-xs font-normal mt-1">{getQuadrantInfo(3, 3).recommendation}</div>
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</div>
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</div>
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<div className="absolute bottom-6 right-6 max-w-[200px]">
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<div className={`text-sm font-bold ${getQuadrantInfo(8, 3).color} ${getQuadrantInfo(8, 3).bgColor} px-3 py-2 rounded-lg shadow-sm border-2 border-blue-200`}>
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<div>{getQuadrantInfo(8, 3).label}</div>
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<div className="text-xs font-normal mt-1">{getQuadrantInfo(8, 3).recommendation}</div>
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</div>
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</div>
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{/* Opportunities */}
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{dataWithPriority.map((opp, index) => {
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const size = 40 + (opp.savings / maxSavings) * 60; // Bubble size from 40px to 100px
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const isHovered = hoveredOpportunity === opp.id;
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const isSelected = selectedOpportunity?.id === opp.id;
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return (
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<motion.div
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key={opp.id}
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className="absolute cursor-pointer"
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style={{
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left: `calc(${(opp.feasibility / 10) * 100}% - ${size / 2}px)`,
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bottom: `calc(${(opp.impact / 10) * 100}% - ${size / 2}px)`,
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width: `${size}px`,
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height: `${size}px`,
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}}
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initial={{ scale: 0, opacity: 0 }}
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animate={{ scale: 1, opacity: 1 }}
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transition={{ delay: index * 0.08, type: 'spring', stiffness: 200 }}
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whileHover={{ scale: 1.15, zIndex: 10 }}
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onMouseEnter={() => setHoveredOpportunity(opp.id)}
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onMouseLeave={() => setHoveredOpportunity(null)}
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onClick={() => setSelectedOpportunity(opp)}
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>
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<div
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className={`w-full h-full rounded-full transition-all flex items-center justify-center relative ${
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isSelected ? 'ring-4 ring-blue-400' : ''
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} ${getQuadrantColor(opp.impact, opp.feasibility)}`}
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style={{ opacity: isHovered || isSelected ? 0.95 : 0.75 }}
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>
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<span className="text-white font-bold text-lg">#{opp.priority}</span>
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{/* v2.0: Indicador de variabilidad si hay datos de heatmap */}
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{heatmapData && (() => {
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const relatedSkill = heatmapData.find(h => {
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if (!h.skill || !opp.name) return false;
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const skillLower = h.skill.toLowerCase();
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const oppNameLower = opp.name.toLowerCase();
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return oppNameLower.includes(skillLower) || skillLower.includes(oppNameLower.split(' ')[0]);
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});
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if (relatedSkill && relatedSkill.automation_readiness < 60) {
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return (
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<div className="absolute -top-1 -right-1 w-5 h-5 bg-red-500 rounded-full flex items-center justify-center border-2 border-white">
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<AlertCircle size={12} className="text-white" />
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</div>
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);
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}
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return null;
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})()}
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</div>
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{/* Hover Tooltip */}
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{isHovered && !selectedOpportunity && (
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<motion.div
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initial={{ opacity: 0, y: 10 }}
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animate={{ opacity: 1, y: 0 }}
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className="absolute bottom-full mb-3 left-1/2 -translate-x-1/2 w-56 bg-slate-900 text-white p-4 rounded-lg text-xs shadow-2xl z-20 pointer-events-none"
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>
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<div className="flex items-start justify-between mb-2">
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<h4 className="font-bold text-sm flex-1">{opp.name}</h4>
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<span className="text-green-400 font-bold ml-2">#{opp.priority}</span>
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</div>
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<div className="space-y-1.5">
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<div className="flex items-center justify-between">
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<span className="text-slate-300">Impacto:</span>
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<span className="font-semibold">{opp.impact}/10 ({getImpactLabel(opp.impact)})</span>
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</div>
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<div className="flex items-center justify-between">
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<span className="text-slate-300">Factibilidad:</span>
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<span className="font-semibold">{opp.feasibility}/10 ({getFeasibilityLabel(opp.feasibility)})</span>
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</div>
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<div className="flex items-center justify-between pt-2 border-t border-slate-700">
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<span className="text-slate-300">Ahorro Anual:</span>
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<span className="font-bold text-green-400">€{opp.savings.toLocaleString('es-ES')}</span>
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</div>
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</div>
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<div className="absolute top-full left-1/2 -translate-x-1/2 w-0 h-0 border-x-4 border-x-transparent border-t-4 border-t-slate-900"></div>
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</motion.div>
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)}
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</motion.div>
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);
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})}
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</div>
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{/* Enhanced Legend */}
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<div className="mt-8 p-4 bg-slate-50 rounded-lg">
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<div className="flex flex-wrap items-center gap-6 text-xs">
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<span className="font-semibold text-slate-700">Tamaño de burbuja = Ahorro potencial:</span>
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<div className="flex items-center gap-2">
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<div className="w-4 h-4 rounded-full bg-slate-400"></div>
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<span className="text-slate-700">Pequeño (<€50K)</span>
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</div>
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<div className="flex items-center gap-2">
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<div className="w-6 h-6 rounded-full bg-slate-400"></div>
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<span className="text-slate-700">Medio (€50-150K)</span>
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</div>
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<div className="flex items-center gap-2">
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<div className="w-8 h-8 rounded-full bg-slate-400"></div>
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<span className="text-slate-700">Grande (>€150K)</span>
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</div>
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<span className="ml-4 text-slate-500">|</span>
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<span className="font-semibold text-slate-700">Número = Prioridad estratégica</span>
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</div>
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</div>
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{/* Selected Opportunity Detail Panel */}
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<AnimatePresence>
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{selectedOpportunity && (
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<motion.div
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initial={{ opacity: 0, height: 0 }}
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animate={{ opacity: 1, height: 'auto' }}
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exit={{ opacity: 0, height: 0 }}
|
||
className="mt-6 overflow-hidden"
|
||
>
|
||
<div className="bg-gradient-to-br from-blue-50 to-indigo-50 border-2 border-blue-200 rounded-xl p-6">
|
||
<div className="flex items-start justify-between mb-4">
|
||
<div className="flex items-center gap-3">
|
||
<div className={`w-12 h-12 rounded-full ${getQuadrantColor(selectedOpportunity.impact, selectedOpportunity.feasibility)} flex items-center justify-center`}>
|
||
<span className="text-white font-bold text-lg">#{selectedOpportunity.priority}</span>
|
||
</div>
|
||
<div>
|
||
<h4 className="font-bold text-xl text-slate-800">{selectedOpportunity.name}</h4>
|
||
<p className="text-sm text-blue-700 font-medium">
|
||
{getQuadrantInfo(selectedOpportunity.impact, selectedOpportunity.feasibility).label}
|
||
</p>
|
||
</div>
|
||
</div>
|
||
<button
|
||
onClick={() => setSelectedOpportunity(null)}
|
||
className="text-slate-400 hover:text-slate-600 transition-colors"
|
||
>
|
||
<X size={24} />
|
||
</button>
|
||
</div>
|
||
|
||
<div className="grid grid-cols-1 md:grid-cols-3 gap-4 mb-4">
|
||
<div className="bg-white rounded-lg p-4 border border-blue-100">
|
||
<div className="text-xs text-slate-600 mb-1">Impacto</div>
|
||
<div className="text-2xl font-bold text-blue-600">{selectedOpportunity.impact}/10</div>
|
||
<div className="text-xs text-slate-500 mt-1">{getImpactLabel(selectedOpportunity.impact)}</div>
|
||
</div>
|
||
<div className="bg-white rounded-lg p-4 border border-blue-100">
|
||
<div className="text-xs text-slate-600 mb-1">Factibilidad</div>
|
||
<div className="text-2xl font-bold text-blue-600">{selectedOpportunity.feasibility}/10</div>
|
||
<div className="text-xs text-slate-500 mt-1">{getFeasibilityLabel(selectedOpportunity.feasibility)}</div>
|
||
</div>
|
||
<div className="bg-white rounded-lg p-4 border border-green-100">
|
||
<div className="text-xs text-slate-600 mb-1">Ahorro Anual</div>
|
||
<div className="text-2xl font-bold text-green-600">€{selectedOpportunity.savings.toLocaleString('es-ES')}</div>
|
||
<div className="text-xs text-slate-500 mt-1">Potencial</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div className="bg-white rounded-lg p-4 border border-blue-100">
|
||
<div className="flex items-center gap-2 mb-2">
|
||
<Target size={16} className="text-blue-600" />
|
||
<span className="font-semibold text-slate-800">Recomendación:</span>
|
||
</div>
|
||
<p className="text-sm text-slate-700">
|
||
{getQuadrantInfo(selectedOpportunity.impact, selectedOpportunity.feasibility).recommendation}
|
||
</p>
|
||
</div>
|
||
</div>
|
||
</motion.div>
|
||
)}
|
||
</AnimatePresence>
|
||
|
||
{/* Methodology Footer */}
|
||
<MethodologyFooter
|
||
sources="Análisis interno de procesos operacionales | Benchmarks de implementación: Gartner Magic Quadrant for CCaaS 2024, Forrester Wave Contact Center 2024"
|
||
methodology="Impacto: Basado en % reducción de AHT, mejora de FCR, y reducción de costes operacionales | Factibilidad: Evaluación de complejidad técnica (40%), cambio organizacional (30%), inversión requerida (30%) | Priorización: Score = (Impacto/10) × (Factibilidad/10) × (Ahorro/Max Ahorro)"
|
||
notes="Ahorros calculados en escenario conservador (base case) sin incluir upside potencial | ROI calculado a 3 años con tasa de descuento 10%"
|
||
lastUpdated="Enero 2025"
|
||
/>
|
||
</div>
|
||
);
|
||
};
|
||
|
||
export default OpportunityMatrixPro;
|