7ddb8a2ee5
Render Configuration: - render.yaml for declarative deployment - requirements-dashboard.txt (lightweight deps for cloud) - Updated .streamlit/config.toml for production - Updated app.py to auto-detect production vs local data Production Data: - Added data/production/test-07/ with 30 real call analyses - Updated .gitignore to allow data/production/ Documentation: - Added Render.com section to DEPLOYMENT.md with step-by-step guide Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
91 lines
2.2 KiB
JSON
91 lines
2.2 KiB
JSON
{
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"batch_id": "test-07",
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"generated_at": "2026-01-19T13:47:13.494784",
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"summary": {
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"total_calls": 30,
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"successful_analyses": 30,
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"failed_analyses": 0
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},
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"outcomes": {
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"INQUIRY_RESOLVED": 1,
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"INQUIRY_UNRESOLVED": 11,
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"CANCELLATION_COMPLETED": 2,
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"UNKNOWN": 7,
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"BILLING_INQUIRY_RESOLVED": 3,
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"BILLING_DISPUTE_OPENED": 2,
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"TRANSFER_OUT": 1,
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"OUTAGE_ESCALATED": 2,
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"TECHNICIAN_SCHEDULED": 1
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},
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"lost_sales": {
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"total_drivers_found": 7,
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"top_drivers": [
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{
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"driver_code": "PRICE_TOO_HIGH",
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"occurrences": 4,
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"call_rate": 0.13333333333333333,
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"avg_confidence": 0.85
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},
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{
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"driver_code": "COMPETITOR_PREFERENCE",
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"occurrences": 3,
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"call_rate": 0.1,
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"avg_confidence": 0.8166666666666668
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},
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{
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"driver_code": "NO_INTEREST_IN_UPGRADE",
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"occurrences": 3,
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"call_rate": 0.1,
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"avg_confidence": 0.8333333333333334
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},
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{
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"driver_code": "NO_RETENTION_ATTEMPT",
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"occurrences": 2,
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"call_rate": 0.06666666666666667,
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"avg_confidence": 0.775
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},
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{
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"driver_code": "DISTRUST_OF_OFFERS",
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"occurrences": 2,
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"call_rate": 0.06666666666666667,
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"avg_confidence": 0.775
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}
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]
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},
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"poor_cx": {
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"total_drivers_found": 11,
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"top_drivers": [
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{
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"driver_code": "LONG_SILENCE",
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"occurrences": 14,
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"call_rate": 0.4666666666666667,
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"avg_confidence": 0.8535714285714285
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},
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{
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"driver_code": "NOT_LISTENING",
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"occurrences": 13,
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"call_rate": 0.43333333333333335,
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"avg_confidence": 0.7769230769230769
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},
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{
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"driver_code": "BILLING_NOT_CLARIFIED",
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"occurrences": 9,
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"call_rate": 0.3,
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"avg_confidence": 0.8166666666666668
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},
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{
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"driver_code": "LOW_EMPATHY",
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"occurrences": 5,
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"call_rate": 0.16666666666666666,
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"avg_confidence": 0.78
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},
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{
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"driver_code": "UNCLEAR_NEXT_STEPS",
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"occurrences": 3,
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"call_rate": 0.1,
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"avg_confidence": 0.8000000000000002
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}
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]
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},
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"emergent_patterns": []
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} |